Enterprise IP Telephony Solution with Advanced Communication Features
We deployed free intercom telephone and IVR systems at Amrit Distillery Group's factory headquarters and branch offices, enabling toll-free services, customer service representatives, IVR systems, voice messaging, and complete call center functionality.
Amrit Distillery Group struggled with high communication costs and inefficient phone systems across their multiple locations. They needed a modern, unified communications solution to improve customer service and internal coordination.
Our IP telephony implementation delivered:
- Free inter-office calling across all locations
- Advanced IVR system for customer routing
- Call recording and quality monitoring
- Voicemail-to-email integration
- Call center functionality with queue management
- Detailed call analytics and reporting
The new system dramatically reduced communication costs while enhancing customer service capabilities and internal coordination.
Results & Metrics
70%
Reduction in Communication Costs
45%
Improved Customer Response Time
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